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Moments in the Mission: Reimagined Live-Action YouTube Shorts Series Pilot Project
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Project Specifics
  • Worldwide
Navy Federal Credit Union
Moments in the Mission: Reimagined Live-Action YouTube Shorts Series Pilot Project
Pitch
06/25/26 - 07/14/26
Pre-Production
07/20/26 - 08/16/26
Video
08/16/26 - 08/19/26
Revisions
08/25/26 - 10/07/26

Pitch to create the first set of episodes for Navy Federal Credit Union's reimagined YouTube Shorts series "Moments in the Mission," featuring fast-paced, human-first stories from real Navy Federal Credit Union members that demonstrate Navy Federal's focus and their mission to put members first. 

*Subjects featured must be current NFCU members but do not need to be active military personal or Veterans.
**This project must film within the continental United States. The brand has a preference to shoot in the Washington, D.C. area, though this is not a mandatory.


For over 90 years, Navy Federal Credit Union has been helping their members build financial security - and we're not just talking about run-of-mill customers here, we're talking about members of the armed forces, Veterans, and their families. In their success, Navy Federal has become the largest credit union in the United States, proudly serving the unique needs of 13 million member-owners by always putting those members first. In that spirit, Navy Federal is planning to relaunch their Moments in the Mission YouTube series, which showcased Navy Federal members sharing real stories that naturally reflect Navy Federal's values. They want to revamp the focus, reformat tit for YouTube shorts and a vertical format, and make sure everything ties back to that central idea, that their members are their mission.


The goal of this project is to produce the very first episodes of the revamped Moments in the Mission series, which will involve 5 episodes, each roughly 90 seconds and optimized for YouTube Shorts. The videos will need to tell stories from a mix of different members; some who are currently serving in the military, some who have served, and members who met the eligibility requirements through a family member. Navy Federal also wants a mix of individual stories and stories that involve spouses and families. The brand is looking to cast a wide net with the stories featured but there absolutely has to be some part that revolves or relates to the member's relationship or some sort of positive interaction with Navy Federal - stories about big and small financial wins, overcoming adversity with Navy Federal's help, etc. These videos will aim to build the Navy Federal online community by delivering real, grounded, relatable stories from individuals that naturally connect back to Navy Federal. We want to drive viewer's consideration of the brand, and inspire them to check out Navy Federal for themselves. 


Critically, the brand is looking for a filmmaking team that can not only develop the look and feel of the series, but that can also tap into networks of active or former service members to source subjects. The subjects do need to be current members of Navy Federal Credit Union, whether they're active duty, Veterans, or eligible family members. The cast should be in their early to mid 30's and the brand is looking to capture the diversity within their member-base by featuring a mix of genders and ethnicities within the on-screen subjects. Navy Federal will work with the greenlit filmmaker to craft the prompts for the episodes to ensure that they tie into each subject's personal stake, and that they're able to naturally weave in Navy Federal. The proposed subjects will need to agree to a possible background check prior to being fully approved to shoot as well as NFCU looking into their current membership status.


In terms of execution, Navy Federal is looking for live-action executions that can include some selfie-style content, but they are not looking for completely lo-fi, smartphone-shot content. We want this to be slightly more polished and more professional, though it is not necessary for you to have a large team or extensive production capacities to execute this project. The brand is looking for these videos to be fast-paced, human-centric docu-style videos. We're talking cold opens - no title cards needed - hooking the audience into the stories in the first few seconds and then keeping them watching to hear the entire story being shared. They want to see the subjects in real environments - not in a studio or against a white cyc - with authentic b-roll of the subjects and maybe even some BTS footage from the shoot to create visual variance all delivered with subtle branding. Regardless of the exact execution, you should anticipate the need for light motions graphic package to be incorporated into the episodes for things like lower thirds, on-screen text, burned in captions for all spoken dialogue, and graphics.


The brand wants each video to feature a different subject or subjects, but they are open to reusing the same location or type of location across each episode, if that makes sense creatively, as long as there is enough variance so that it doesn't feel like a canned set.  The team is leaning towards showing the subjects in relatable lifestyle setting, in a home or another place that speaks to their personality/story. There are some reference videos in the Background section to help orient you on other executions similar to what the Navy Federal team is looking to capture. As mentioned, there is a preference to shoot in the Washington, D.C. area - where the Navy Federal HQ is located - but they are open to other locations as long as they're within the contiguous United States.


With this being the first set of videos, we would also be looking to the greenlit filmmaker to help establish the overall structure for the episodes. You can find a rough outline of a video structure in the Background section that can be used but this is solely a starting point, and the brand is looking for ideas on what you imagine both the look and the structure of the episodes to be. One thing to flag is that while the Navy Federal logo may be present in the frame at all times (excluding potential end cards), we want to think about how we might be able to creatively bring in the Navy Federal branding - whether it's colors, iconography, etc. - in subtle ways across the episodes. Be sure to tell us more about your vision for the look and feel of the show in your pitch.


Should all go well in this pilot project, the greenlit filmmaking team may be selected to move forward in developing further episodes, either directly or stepping into more of a campaign director capacity, where you might oversee other teams around the United States filming with different subjects. Please note that this opportunity is NOT guaranteed at this stage, but it's Navy Federal's intent is to establish an ongoing work stream for this series moving forward.


FOR YOUR PITCH:  Your pitch treatment should include 2-3 NFCU members that you have access to or connected with that could be featured as subjects. We're also looking to see how you would approach sourcing the remaining talent to feature for the episodes, show how you would approach the look and feel of the series, and where you are located/plan to shoot. 


For any questions or other project updates, check out the Project Forum.


DELIVERABLES: There are 10 total video assets.

  • Five up to :90 Member Stories (9x16, 1x1)


EXPECTED TIMELINE: HERE


RELEVANT ASSETS: HERE


EXPOSURE: We expect content will be used on the platforms below, but if casting talent, be sure they review our required Talent Release before they're cast, as we CANNOT guarantee that usage is limited to these platforms. You should also review our Music providers in the Project Requirements, as well as the platform best practices.

  • YT Shorts
  • TikTok
  • IG Reels


TARGET AUDIENCE: Gen-Z and Millennials aged 25-44 who are currently serving in the military or have served as well as their spouses and family members. 


TONE/FEEL: Thoughtful, earnest, genuine, lighthearted, humorous but not overly silly, natural, inspiring. 


EXECUTIONAL MANDATORIES: 

  • The on-screen talent featured in the videos may need to undergo a background check prior to being approved.
  • A Navy Federal representative(s) will be monitoring the shoots either virtually, or present on set depending on shoot location, so please plan accordingly in terms of video village, production assistants, and catering.
  • If the videos have VO or any spoken dialogue, then captions must be burned into the footage.
  • If using talent (VO or on-screen), they cannot have current or recent ties to competitors (e.g. USAA, PenFed).
  • The videos cannot feature any violence or weapons.
  • The videos cannot include any political content.
  • All videos will need the disclaimer "Insured by NCUA" at the end of the videos. Additional disclaimers may be provided reliant on compliance and legal review. 
  • When saying brand name, first instance should be “Navy Federal Credit Union” after that it can be “Navy Federal.” You cannot refer to the brand as NFCU or Navy Fed.
  • Your videos must feature the brand logo in the upper right, or upper left, corner of the screen throughout excluding any end cards used. 
  • For props, wardrobe, and visuals you must pull from brand colors, military green & tan colors, and other military cues. Must avoid using the color red in the videos. When showing people, they cannot wear clothing with team logos, product logos, retailer logos, slogans, or other messages visible.
  • If showing service members in uniform all ranks, insignias, name patches have to be blurred and must adhere to all uniform regulations.
  • A non-numbered Navy Federal Credit Union card can be used in the videos, if needed.
  • If a Navy Federal Credit Union card is shown, the American Express logo must be visible, and not obstructed in any way.


AI USAGE: You may not use AI generated visual or audio assets in your final content. However, for the purposes of your pitch and pre-production materials, you are welcome to use generative AI to create visuals, storyboards, animatics, proofs-of-concept, etc. that might help the Sponsor understand your vision for creating the final content. Additionally, assistive AI tools (e.g. object removal, compositing, color grading, sound mixing, subtitling, etc.) may be used in post-production to supplement your workflow. Please keep record of any AI usage deployed in your submissions in the event that the Sponsor requests AI disclosures. If you have questions about any specific usage or tool, please ask your Tongal producer.


By participating in this project, creators acknowledge that the Sponsor is under no obligation to greenlight a submission. Though most projects do move forward, we'll notify you in the event the Sponsor decides not to fund any submissions via the Project Forum. Regardless of the result, all submissions will be reviewed and evaluated by the Sponsor and project team.

THOUGHT STARTER STORY STRUCTURE:

  • :00 to :03 - Cold open
  • :03 to :12 - Stakes of the story
  • :12 to :60+ - Journey beats 
  • Final 10 seconds - Resolution
  • Navy Federal mission thread (throughout)


HELPFUL REFERENCE VIDEOS FOR STYLE INSPIRATION ONLY:

In order to be considered, include the below materials in your submission. For examples of effective pitches, check out this gallery. All Pitches remain private, even after a Pitch is selected, and Tongal strives to have Pitch selections made by the end of the Evaluation period, but additional time may be required by the Sponsor, depending on any number of factors. Unless specifically requested, there's no need to include a budget with your submission.


  • TEXT (REQUIRED): Up to 500 characters synopsizing how you plan to approach and produce the content listed in the Deliverables.

  • TREATMENT (REQUIRED): A more detailed and specific description of how you propose to execute all of the content listed out in the Deliverables. Explain what we can expect to see, and how you'll make it. If it's helpful, we've provided a treatment template HERE.

  • LINKS (REQUIRED): To your previous video work. Please specify your role (producer, director, editor, artist, etc.) but do not include links to your showreel. Please link to individual videos.

  • PITCH VIDEO (Optional): This is your opportunity to be face-to-face with the Sponsor and show what you're capable of. Consider a video in which you tell the Sponsor what they can expect, or consider test videos, proof-of-concept edits, animatics, etc. For examples of effective Pitch videos, check out this gallery.

  • APPRENTICESHIP ADVISOR (Optional): The Tongal On-Set Apprenticeship Program is an opportunity to support new & emerging talent in production positions with hands-on on-set experience. Please indicate on the pitch submission form if you would be interested in overseeing an apprentice on your production; your answer will neither increase nor decrease the likelihood of your pitch being greenlit.The Tongal On-Set Apprenticeship Program is an opportunity to support new & emerging talent in production positions with hands-on on-set experience. Please indicate on the pitch submission form if you would be interested in overseeing an apprentice on your production; your answer will neither increase nor decrease the likelihood of your pitch being greenlit. Tongal will cover the apprentice's day rate outside of your project budget, and if you are matched with an apprentice, your Tongal producer will reach out with more information. To learn more about the On-Set Apprenticeship Program and the responsibilities of an advisor, please click HERE.

The most compelling pitch will be greenlit by the Sponsor, and the responsible creator will then receive an email from Tongal producers detailing next steps. All submitters will also receive an automated email notification that a selection has been announced. To ensure you’re receiving project updates, review your email settings to check that you haven’t unsubscribed.

 

Creators who’ve been selected will receive funding upon completing the Winner Affidavit and the IP Assignment. Payment of the pitch funds is subject to a payment schedule determined by Tongal, typically included with the project timeline.

 

PRE-PRODUCTION BIBLE & APPROVALS: Prior to the commencement of actual production, creators MUST prepare a singular pre-production "bible" document with the elements contained below, and that document MUST receive final approval from the Sponsor. We recommend that you use the bible template we provide HERE, or something very similar. The bible can be presented in stages as different elements are ready for review (i.e. it's not expected that storyboards, if required, are ready with your first draft). Apart from the below, you're also welcome to include other key items that you think would be helpful to communicate your plan (e.g. moodboards, lighting, music, shot list, etc.).

 

Note that there may be multiple rounds of feedback until elements are approved, and if you begin production before you have received final approval, you may need to reshoot or reanimate at your own expense.

 

  • TREATMENT Describe how you plan to execute the content, and how you plan to bring it to life visually. Feel free to use concept art, references, style frames, or mock-ups. If relevant, share additional information about your team, and your process.
  • SCRIPT OUTLINE: Include clear descriptions of the visuals, actions, camera movements, or transitions, along with dialogue, voiceover, or on-screen text, as relevant.
  • CASTING: Tongal advocates for inclusivity in on-screen representation and diversity in casting. Please submit three to four options per role, with at least one of those options being a person of color. It is preferable to share multimedia content (i.e. video & audio clips) to help the Sponsor gauge the talent's performance, rather than headshots or resumes.
  • LOCATION: Present images of your potential filming locations, and submit at least two options per location. If possible, please include context on where you intend to film within each location, what angles you might use, or how you might dress the location.
  • WARDROBE: Submit descriptions and/or pictures of your cast's wardrobe. You must submit at least two wardrobe options per role.

 

For convenience, we've provided some helpful templates that you can consider using for pre-production materials, and they can all be accessed here.

 

BUILDING YOUR TEAM: Looking for help? Post crew and production opportunities connected to Tongal projects on Backlot. Backlot includes search tools to help you find collaborators and crew by role, skill set, location, and more, for productions of any size and type. Tongal also supports inclusivity in all productions, and strongly encourages you to hire diverse talent for your team. To find additional options for staff & crew in your area, check out these resources and partners.

 

REVISION REQUIREMENTS & RESOURCES: Once Content has been submitted and the initial Production Phase completed, greenlit creators will enter into Revisions. Creators will perform reasonable edits on their videos according to the Sponsor's feedback. Check out our Filmmaker Resource Portal to access helpful post-production resources like Text-Safe Guides for different platforms, Project File Organization Tutorial, Export Presets, and Captioning services.

 

MUSIC: If you use music from a library for your content, you MUST use one of Tongal's music providers: Universal Production Music, PrimalHouse, or Slipstream. Music from these providers is available to registered Tongal members at no charge solely for their incorporation into submissions to this project, and will not require a Music Release Form. To learn more, click on any of the providers' names above.

 

If you use original music, you must fill out and submit our Music Release Form. Please ensure your composer reviews and signs this form BEFORE beginning their work.

 

STOCK FOOTAGE: Tongal has partnered with the stock footage library Storyblocks, which can be used to source video clips, photography, and After Effects templates for your video submission to this project. Video or photo content from Storyblocks is available at no charge, solely for incorporation into submissions on this project, and will not require a separate Release Form. If identifiable people or intellectual property appears in a video clip or photo, you may only utilize assets that are clearly marked “Model released: Yes” or “Property release: Yes” on the clip description pages. You may NOT use any audio.

 

If you intend to use Storyblocks, inform your Tongal producer, and an account will be created for you to access the library. Once assets are approved for delivery, you must provide a complete list of all Storyblocks content that you used via our template HERE.

 

ASSET DELIVERY REQUIREMENTS & RESOURCES: You must also provide all project files, editing sequences and a 1080p .mov master file, using a ProRes, Animation, or Uncompressed Codec in order to submit final payment. You are responsible for any costs associated with the hard drive and shipping. Tongal also reserves the right to request all raw files associated with the project.

 

To ensure a smoother delivery, please review the Export Presets, Specifications, and Project File Organization Tutorial in our Filmmaker Resource Portal.

  1. In addition to the standard Tongal W-9, Winner Affidavit, and IP Assignment, greenlit Video creators MUST also provide Talent, Location, Music (or other) Releases for all assets appearing in their Videos, as well as a photograph/headshot OR copy of a photo ID for all On-camera Talent releases. You must also provide all project files, editing sequences and a 1080p .mov master file, using a ProRes, Animation, or Uncompressed Codec to claim your earnings. Tongal also reserves the right to request all raw files associated with the project.

  2. Unless provided otherwise, all work must be your own original creation and free of any copyrighted material. You shall provide detailed information of your work regarding the source, the creator and background information as requested by Tongal.

  3. In the event you utilize any third-party materials, such as music provided by a third-party music provider not provided by Tongal, you must obtain full written license and consent from the owner of such third-party materials and provide such license and consent forms to Tongal.

  4. The Sponsor will be entitled to reasonable revisions on the finished Videos without providing additional compensation. Remember it's easier to re-edit than re-shoot so try to get as much coverage as possible.

  5. Preferred format for upload to the Tongal website is HD 720p and formatted for the aspect ratios listed in the Deliverables (e.g. 16x9). Acceptable file formats are .mov, .avi, .mp4, .wmv. Acceptable codecs are H.264 (MP4), MPEG-4, H.263, MPGV, WMV, DivX. Should your submission be greenlit, you will also be required to provide a 1080p .mov master file, using a ProRes, Animation, or Uncompressed Codec.

  6. BY SUBMITTING A VIDEO ENTRY, YOUR SUBMISSION IMMEDIATELY BECOMES THE SOLE PROPERTY OF TONGAL OR ITS ASSIGNEES - SEE OFFICIAL RULES FOR MORE DETAILS ABOUT OWNERSHIP OF ENTRIES. YOU MAY NOT PUBLICLY SHARE OR PUBLISH YOUR SUBMISSION IN ANY MANNER AND YOU MAY NOT POST OR UPLOAD YOUR SUBMISSION TO ANY WEBSITE OR VIDEO HOSTING SITE (INCLUDING, BUT NOT LIMITED TO, FACEBOOK, YOUTUBE OR VIMEO), WITHOUT THE PRIOR EXPRESS WRITTEN CONSENT OF TONGAL. FAILURE TO COMPLY WITH THIS REQUIREMENT MAY RESULT IN DISQUALIFICATION OF YOUR ENTRY IN THE PROJECT.

  7. You may not contact any employees or members of the Sponsor's organization, their affiliates, or any of their partners. Failure to comply with this requirement may result in disqualification of your entry in the project.

  8. In addition to the judging criteria stated in the OFFICIAL RULES, Pitches will also be evaluated on that member's ability to execute the final Video based on their prior work and experience as a creator.

  9. Videos must be in the English language or subtitled.

  10. Submissions must not portray Sponsor in a negative way, the determination of which will solely reside with Sponsor, nor can Submissions contain any profanity, offensive language, nudity or otherwise objectionable material, the determination of which is solely at the discretion of Sponsor.

  11. You must be at least thirteen (13) years or older to enter.

  12. The Sponsor reserves the right to repost the contest.

  13. See OFFICIAL RULES for additional contest information, terms and conditions. If there is any conflict or inconsistency between these requirements and the Official Rules, the terms and conditions of these requirements shall prevail.